About us

Built for the teams that need AI to actually work

We build the infrastructure layer that makes production AI reliable so engineering teams can ship with confidence, not crossed fingers.

Our mission

AI systems fail in production because reliability is treated as an afterthought. We started this company to fix that — to make guardrails, validation, and observability the foundation, not the retrofit.

Every team we work with has been burned before. Hallucinations in front of customers. Releases that felt like coin flips. Drift that took two weeks to notice. Our process is built to handle these exact issues so your infrastructure can work as expected.

AI systems fail in production because reliability is treated as an afterthought. We started this company to fix that — to make guardrails, validation, and observability the foundation, not the retrofit.

Every team we work with has been burned before. Hallucinations in front of customers. Releases that felt like coin flips. Drift that took two weeks to notice. Our process is built to handle these exact issues so your infrastructure can work as expected.

Why choose Neural

We build the infrastructure layer with features that make production AI reliable so engineering teams can ship with confidence, not crossed fingers.

Built for production

Standard AI breaks on edge cases. Neural system is designed to handle complexity and ambiguity.

Ship faster without the manual testing tax

Automated evaluations replace the slow, error-prone process of checking outputs by hand.

Confidence at scale

Define what good output looks like once. Neural enforces it at runtime, every single time.

Our team

We came from the teams this platform is built for. We work with deep conviction that the AI tooling most teams are using isn't good enough and we have built this platform to prove it.

Team member

Steven Packett

CEO and Co-founder

Team member

Sara Liden

CTO and Co-founder

Team member

Jay Kent

Head of Engineering

Team member

Brittney Rose

AI Specialist

Team member

Chris Crandal

Head of Product

Team member

Amilia Lemant

Design Lead

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YOUR AI SYSTEMS

Support bot

Doc summarizer

Lead qualifier

Email composer

JS

Joe Smith

joesmith@nueral.com

Support bot

Eval last run: 1 hour ago

Run evals

Pass rate

96.4%

0.5% (24h)

Test cases

1,240

Total test cases run

Failures flagged

4

Critical issues identified

Status

Healthy

3 days streak

Evaluation report

Category

Response accuracy

Factual correctness checks

Tone and safety

Harmful output detection

Instruction following

Prompt adherence rate

Hallucination rate

Fabricated fact detection

Latency compliance

Under 3s response target

Score

99%

100%

97%

72%

96%

Cases

480

310

280

110

80

Failures

1

-

2

1

-

Status

Pass

Pass

Pass

Review

Pass

View detailed failures

Ready to ship AI that actually works?

Join the teams that stopped crossing their fingers every deploy.

GGEETT  DDEEMMOO

Home

Search

Account settings

YOUR AI SYSTEMS

Support bot

Doc summarizer

Lead qualifier

Email composer

JS

Joe Smith

joesmith@nueral.com

Support bot

Eval last run: 1 hour ago

Run evals

Pass rate

96.4%

0.5% (24h)

Test cases

1,240

Total test cases run

Failures flagged

4

Critical issues identified

Status

Healthy

3 days streak

Evaluation report

Category

Response accuracy

Factual correctness checks

Tone and safety

Harmful output detection

Instruction following

Prompt adherence rate

Hallucination rate

Fabricated fact detection

Latency compliance

Under 3s response target

Score

99%

100%

97%

72%

96%

Cases

480

310

280

110

80

Failures

1

-

2

1

-

Status

Pass

Pass

Pass

Review

Pass

View detailed failures

Ready to ship AI that actually works?

Join the teams that stopped crossing their fingers every deploy.

GGEETT  DDEEMMOO

Home

Search

Account settings

YOUR AI SYSTEMS

Support bot

Doc summarizer

Lead qualifier

Email composer

JS

Joe Smith

joesmith@nueral.com

Support bot

Eval last run: 1 hour ago

Run evals

Pass rate

96.4%

0.5% (24h)

Test cases

1,240

Total test cases run

Failures flagged

4

Critical issues identified

Status

Healthy

3 days streak

Evaluation report

Category

Response accuracy

Factual correctness checks

Tone and safety

Harmful output detection

Instruction following

Prompt adherence rate

Hallucination rate

Fabricated fact detection

Latency compliance

Under 3s response target

Score

99%

100%

97%

72%

96%

Cases

480

310

280

110

80

Failures

1

-

2

1

-

Status

Pass

Pass

Pass

Review

Pass

View detailed failures

Ready to ship AI that actually works?

Join the teams that stopped crossing their fingers every deploy.

GGEETT  DDEEMMOO

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